Inside myNeutron v1.2: Support, Control, and a Smarter Assistant

myNeutron v1.2 is a focused update aimed at one thing: making daily use smoother, clearer, and more reliable.

This release strengthens the foundation around support, usability, and assistant intelligence. It does not introduce flashy new concepts, instead it removes friction where users actually feel it.

Below is what is new, what improved, and why it matters.

Built In Helpdesk and Support Chatbot

myNeutron now includes a native helpdesk experience.

Users can access a built-in support chatbot directly inside the app to:

• Get instant answers to common questions
• Understand features and workflows
• Troubleshoot basic issues without leaving the dashboard

When human help is needed, the transition is seamless.

Customer Support Tickets Are Now Live

v1.2 introduces a full customer support ticket system.

Users can now:

• Submit structured support requests
• Track ticket status
• Receive replies inside the platform

This creates a clear feedback loop between users and the team, and removes the need for scattered support across email or Discord.

Support is now part of the product, not something around it.

AI Assistant Improvements

The AI Assistant received meaningful upgrades focused on quality, not surface level changes.

Persona Settings Improvements

Persona configuration is now clearer and more predictable. Switching between assistant styles feels intentional and consistent across sessions.

More Detailed Reasoning

Responses are more structured and transparent. The assistant explains how it arrived at an answer more clearly, especially when working with saved Seeds.

The experience continues to move away from generic chatbot behavior and closer to a research assistant that understands your context.

Seeds Can Now Be Renamed

A small change with a big impact.

You can now rename Seeds at any time. This makes long term knowledge management significantly easier, especially for users with growing libraries of notes, documents, and highlights.

Clear names lead to faster recall. This matters at scale.

Documentation Is Now Live

Official myNeutron documentation has been added to the website.

The docs cover:

• Core concepts like Seeds and Bundles
• Common workflows
• Feature explanations
• Onboarding guidance

This is an important step in making myNeutron easier to adopt for both new users and teams.

Dashboard UI Improvements

The user dashboard has received multiple refinements across layout and interaction.

Improvements include:

• Cleaner visual hierarchy
• Clearer navigation
• Reduced visual noise
• Smoother daily workflows
• User-centric data

Nothing dramatic, but everything feels lighter and more intentional.

A Quiet but Important Release

myNeutron v1.2 is not about introducing something new to learn. It is about removing reasons to hesitate, get stuck, or feel unsure.

Support is now native.

Control over knowledge is better.

The assistant is smarter where it matters.

This is the type of release that compounds over time.

More to come.